Chubb Promotes Two North America Insurance Veterans

Melissa Scheffler appointed Chief Operating Officer for Personal Risk Services and Bryce Graham named Regional Executive Officer, Mid-Atlantic Region

WHITEHOUSE STATION, N.J., April 19, 2024 – Chubb today announced the promotion of two insurance industry veterans to new roles in North America. Melissa Scheffler has been appointed Chief Operating Officer of Personal Risk Services (PRS). Currently, she serves as Regional Executive Officer for the Mid-Atlantic region. In her new role, Scheffler will be responsible for the execution of the business’s growth and portfolio management plans, with direct oversight of underwriting, sales and distribution, product management and risk consulting teams in North America.

Bryce Graham, who currently serves as the Philadelphia and Harrisburg Branch Manager, will succeed Scheffler. In his new role, Graham will lead local delivery of Chubb's offerings through retail distribution partners throughout the states of Delaware, Maryland, Pennsylvania, Southern New Jersey, Washington D.C., Virginia and West Virginia.

“With nearly three decades of insurance experience, Melissa has deep knowledge of the personal lines business,” said Ana Robic, Division President, North America Personal Risk Services. “We are excited to have Melissa, who started her insurance career as a PRS trainee, assume this new role. Her numerous professional accomplishments complement our efforts to support our partners and further the world-class experience we deliver to clients.”

“With 25 years of experience, Bryce brings a proven track record of success to his new role, having previously worked closely with our agents, brokers and clients in Philadelphia and Harrisburg,” said Chris Maleno, Division President, North America Field Operations. “Bryce is a skilled leader and consummate client service professional who will help us execute our ambitious plans in the Mid-Atlantic region as we continue to be the partner of choice to clients and producers.”

Both executive positions will be effective April 29, 2024.


About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:

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