ACE USA Announces Executive Appointments in its Global Client Executive Practice and Houston Region

PHILADELPHIA--(BUSINESS WIRE)--ACE USA, the U.S.-based retail operating division of the ACE Group, today announced new executive appointments in its Global Client Executives practice and regional operations in Houston:

Pam Humphrey will assume the position of Senior Vice President and Global Client Executive for ACE USA. Ms. Humphrey will be based in Houston, and in her new role she will work collaboratively with select clients and distribution partners to provide access to a broad range of global risk management solutions. Ms. Humphrey most recently served as Senior Vice President and Regional Executive Officer of ACE USA’s Houston region, where her proven leadership and an astute knowledge of the region has solidified ACE’s presence in this territory. She previously spent 20 years with several other national insurance carriers, serving in various regional casualty underwriting positions, before joining ACE USA in 1999 as Branch Manager of ACE USA’s Houston region. She holds the Chartered Property Casualty Underwriter (CPCU) professional designation. Ms. Humphrey will report to John Alfieri, Division President, ACE Global Client Executives.

“For the past ten years, Pam’s proven leadership has built and positioned the ACE brand in the Houston region. She is a thoughtful, experienced and respected insurance executive. She has also worked to build a strong team in the region, which will now be transitioned to her successor, Joe Connelly,” said Ed Zaccaria, Division President, ACE USA Regional Operations.

Joe Connelly has been appointed as Senior Vice President, Regional Executive Officer, of ACE USA’s Houston region. Based in Houston, Mr. Connelly will be responsible for setting and driving the overall strategic direction for this region. He will oversee the regional production plans, distribution, product sales, marketing, and producer management. Mr. Connelly most recently held the position of Vice President and National Segment Leader in the Houston region, where he was critical in responding to the specialized needs of this market. He previously held client management and operations positions within the downstream energy industry. Mr. Connelly will report to Mr. Zaccaria.

“For the past five years I’ve enjoyed working closely with Joe expanding ACE's presence in the Houston market and responding to our brokers and clients’ needs. I’ve been pleased to watch Joe’s expertise make such a difference to our national accounts segment,” said Ms. Humphrey.

“I am pleased to see these new appointments are building on the breadth of talent in our company. This organization change showcases the depth of talent that we have developed within ACE,” said Chris Maleno, Division President, ACE USA.

ACE USA is the U.S.-based retail operating division of the ACE Group, and is rated A+ (Superior) by A.M. Best Company and AA- (Very Strong) by Standard & Poor’s. ACE USA, through its underwriting companies, provides insurance products and services throughout the U.S. Additional information on ACE USA and its products and services can be found at The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found


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