When Minutes Matter: New ESIS Mobile Application Speeds Access to Critical Construction Risk Management Resources
ESIS On CallTM for Construction provides 24/7 response to construction accidents to help improve overall claim outcomes

PHILADELPHIA--(BUSINESS WIRE)--When accidents happen on a construction site, response time is critical. Reporting the incident quickly and initiating a rapid response may help mitigate claim severity and associated loss costs. To assist clients in the aftermath of a construction accident, ESIS, Inc. (ESIS®), – a risk management services company and member of ACE Group – has introducedESIS On Call for Construction, a proprietary rapid response tool for severe workers compensation or complex automobile and general liability insurance claims.

Accessible via mobile app, Internet or telephone, ESIS On Call for Construction is available 24 hours a day, seven days a week. Once activated, the service immediately engages ESIS’ dedicated construction claims consultants and mobilizes specialized risk management resources to respond to the incident. ESIS On Call for Construction also has the capability to send customized email and/or text message alerts to communicate that an incident has occurred.

“When complex or catastrophic construction accidents occur, engaging the right risk management resources as soon as possible may mitigate claim severity,” said David Landrum, Vice President and ESIS Construction Industry Practice Leader. “ESIS On Call for Construction uses innovative technology to quickly deploy ESIS’ dedicated team of construction professionals, comprehensive construction claims management services, and incident response resources. This rapid, coordinated response is an important part of an effective risk management plan and can help improve overall outcomes.”

Services available through ESIS On Call for Construction’s response team include:

  • Capturing critical information at the time of the incident
  • Assisting with response coordination and resource management
  • Conducting on-site investigation of the incident
  • Securing equipment
  • Obtaining witness statements
  • Initiating field case management
  • Providing crisis management and grief counseling
  • Engaging health, safety, and environmental services
  • Accessing ESIS RNs for injury assessment
  • Tracking and reporting activities

This process does not eliminate or replace the need for ESIS clients to report claims as per the standard reporting criteria/process. This service is provided to ESIS clients to help facilitate immediate response to critical incidents.

ESIS On Call™ for Construction is offered through Spill Center, a nationwide, 24-hour emergency response resource. Reporting an incident using ESIS On Call services offered through Spill Center is not an indication that coverage is available under your policy. Any communications in connection with your use of ESIS On Call services offered through Spill Center are not intended to alter, amend or provide interpretive commentary on any insurance policy contracts. Spill Center is not a subsidiary or affiliate of ESIS. ESIS disclaims all liability, loss, damages and other costs that may arise out of your use of or reliance upon any incident reporting services, other services, communications and representations or warranties made by Spill Center or its affiliates.

ESIS®, Inc. (ESIS) is part of ACE Group, providing claim and risk management services to a wide variety of commercial clients. Insurance is provided by insurers within ACE Group. The product information contained herein is a summary only. For more information about ESIS, please visit www.esis.com.

About ACE Group

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE:ACE) and is a component of the S&P 500 index. Additional information can be found at www.acegroup.com, or follow ACE on Twitter,https://twitter.com/ACEGroupNA.



For ACE Group
Jeffrey Zack, 212-827-4444