ESIS Expands Global Claims Servicing Platform Via Enhanced Network and New Global Catastrophe Claims Services

PHILADELPHIA--(BUSINESS WIRE)--ESIS, Inc., (“ESIS®”) a risk management services company owned by the ACE Group, today announced that it now has its own global network with twelve ESIS hubs in the United Kingdom, South Africa, Spain, Belgium, Germany, Singapore/Malaysia, Hong Kong, Australia, Japan, Mexico, Brazil, and Toronto, and servicing more than 165 countries around the world. In addition, ESIS clients with global exposures can now access dedicated resources for global catastrophe claims services to help manage loss potential in the event of unanticipated and adverse events.

“Since establishing our global claims servicing platform in 2008, ESIS has worked with its clients with global exposures to manage their claims in other countries,” said Lee Farrow, Senior Vice President ESIS. “Realizing that we now need a more robust model to fully meet the evolving needs of our clients, we have enhanced our offering to help our clients more effectively achieve their program goals now and in the future.”

Risk managers with international exposures face challenges due to the complex nature of the global business environment. ESIS has worked closely with its clients to identify both broad and specific issues they face and established several goals to address, including having ESIS’ own network with ESIS dedicated staff worldwide. By optimizing training and oversight and offering integrated systems, reporting and data analytics, ESIS will now offer global clients a true TPA experience.

“ESIS understands that global business trends are impacting the risk management environment,” said Kirsten Early, Assistant Vice President of ACE Global Claims at ESIS. “That’s why we have accelerated efforts to communicate this important information to our customers. We think our new platform will be well received and global risk managers will find they can now manage their global claims as easily as their domestic ones.”

“As part of the new platform,” continued Ms. Early, “we now have specific claim expertise to manage global catastrophe claims, as well. ESIS has long heard from its clients that this capability is integral to them in addressing the full range of risk management challenges they face in the global marketplace.”

To learn more about ESIS please visit ESIS at RIMS in booth number 107 or at

Organized in 1953, ESIS, Inc. (ESIS) provides customized risk management services. ESIS is part of the ACE Group, one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at: ACE Additional information about ESIS, Inc. and its products and services can be found at Celebrating 25 years of insuring progress, the ACE Group is a global leader in insurance and reinsurance serving a diverse group of clients. Headed by ACE Limited, a component of the S&P 500 stock index, the ACE Group conducts its business on a worldwide basis with operating subsidiaries in more than 50 countries. Additional information can be found at


ACE North America Communications
Carla Ferrara, 215-640-4744