Douglas Poetzsch Named 2015 Claims Executive of the Year

PHILADELPHIA--(BUSINESS WIRE)--ACE Group today announced that Douglas Poetzsch, Executive Vice President, ACE North American Claims, will be presented with the 2015 Claims Executive of the Year Award by the New York Claims Association, during a dinner in his honor at the Harvard Club of New York on December 12, 2015.

Each year, the New York Claims Association selects a principled individual who displays a high degree of skill, ethics, and leadership in the insurance claims industry.

“I am honored to be accepting this year’s Claims Executive of the Year Award,” said Mr. Poetzsch. “ I am touched and truly grateful, as I view this award as recognition -- not just for individual accomplishment – but more importantly, for collective accomplishment. So many of my colleagues are deserving of this recognition, and I want to thank the New York Claims Association on behalf of ACE and the hundreds of employees in ACE’s North American Claims organization.”

“Doug is recognized as a leading voice of excellence in the claims insurance industry in North America,” said Timothy Howlin, First Vice President of the New York Claims Association. “One of the world’s preeminent multiline property and casualty insurers, ACE continues to break new ground with its claims practice specialities, and with its promotion of organizational excellence, particularly with regard to technical expertise supported by shared functions. Doug’s commitment to claims excellence exemplifies the qualities we seek to instill through our Association’s recognition.”

Mr. Poetzsch is Executive Vice President, Claims, for ACE’s North American business. In this position, Mr. Poetzsch has overall responsibility for the ACE North American Claim Unit, including several specialized teams responsible for ACE’s wide variety of commercial insurance products. Based in Philadelphia, Mr. Poetzsch oversees six claims practices in ACE’s North American businesses: Casualty; Property and Marine; Professional Risk; Workers’ Compensation, Multinational Casualty, and Excess and Specialty.

Mr. Poetzsch joined ACE in 2004, and most recently served as Executive Vice President, ACE USA Claims, a position to which he was appointed in 2010. Prior to this, he served as Executive Vice President, Head of ACE USA Specialty Claims and Chief Technical Officer. Before joining ACE, he held several senior claims management positions at The Navigators Group, The Gulf Insurance Group, and American International Group (AIG). Mr. Poetzsch received a Bachelor of Business Administration (BBA) degree in Accounting from Siena College in Loudonville, New York, and a Juris Doctorate from Fordham University.

About ACE Group

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. ACE Limited, the parent company of ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at, or follow ACE on Twitter,



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Carla Ferrara, 215-640-4744