ACE USA’s Caroline Clouser and Diane Doherty to Participate in Panel on Violence in Hospitals: A Growing Workplace Epidemic at the ASHRM 2013 Annual Conference

PHILADELPHIA--(BUSINESS WIRE)--The ACE Group today announced that Caroline Clouser, Executive Vice President and Practice Leader, and Diane Doherty, Vice President, both of ACE Medical Risk Group, will participate in a session with Dick Sem, President and CEO of Sem Security Management, discussing the emerging risk of violence in hospitals. This session will take place at the annual American Society for Healthcare Risk Management (ASHRM) Conference to be held in San Antonio, TX, on October 29, 2013.

Commenting on this opportunity, Ms. Clouser said, “Violence in public settings continues to make headlines across the country and hospitals are not immune from these events. Aggression can emerge from many sources, such as patients, their family members, hospital staff or even an outsider, adding to the pressures faced by risk managers and board members to ensure patient safety and quality care by mitigating this type of emerging risk. I’m pleased to be able to participate in this session in an effort to raise awareness and provide education to healthcare risk managers on the exposure of workplace violence that exists, and to provide strategies that will help their organizations develop a comprehensive plan to address potential future risks.”

Ms. Doherty added, “Our goal in presenting this topic is to not only promote awareness that violence in healthcare facilities is on the rise, but to identify and recognize that unforeseen events and circumstances can and often may occur at any point in time. Through this session, we will help risk managers take an honest look at their current prevention planning strategies, and educate them on the importance of having a Violence Prevention Program, one that is specific to their organization, analyzes potential safety hazards and implements strategies to address them. Each participant will walk away with recommendations on how to reassess their current program to address any potential weakness at their facility and ultimately create a safer environment for their patients, staff and visitors.”

ACE Medical Risk Group, a division of ACE USA, provides primary and excess medical professional liability for hospitals, miscellaneous healthcare facilities, and managed care errors and omissions coverage. In addition, ACE offers products-completed operations liability for clinical trials, biotechnology, and specialty pharmaceutical companies, as well as a package policy that includes property, auto and crime coverages through its Life Sciences unit. To learn more about ACE’s Medical Liability products and services, please visit our website.

ACE USA is the U.S.-based retail operating division of the ACE Group, and is rated A+ (Superior) by A.M. Best Company and AA- (Very Strong) by Standard & Poor’s. ACE USA, through its underwriting companies, provides insurance products and services throughout the U.S. Additional information on ACE USA and its products and services can be found at

The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides commercial and personal property and casualty insurance, personal accident supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index. Additional information can be found at:


The ACE Group
Carla L. Ferrara, 215-640-4744