Chubb’s foundation is supported by its industry-leading underwriting, claims and risk engineering capabilities. The following includes information about each of Chubb’s North American business lines. If you would like to request an interview with one of Chubb’s spokespeople or to learn more, please contact Chubb media relations at firstname.lastname@example.org.
Companies use social media to promote products, communicate with customers, collaborate with business partners, and provide leadership around the various issues that affect their industries.
However, those same platforms can make your business vulnerable to social media risks because everyone using social media today is a “publisher.” It opens up your business to traditional media exposures such as defamation, invasion of privacy, copyright infringement, trademark infringement, etc.
For example, you and your employees may think it’s harmless to informally “tweet” the latest information about your company’s happenings or share content on YouTube, LinkedIn, Facebook, or other social media platform. However, casual commentary over electronic media can lead to formal trouble if the subject of the message considers it to be personally offensive.
Also, your business may be held liable for your communications, as well as the communications from your employees. Consider what could happen if one of your workers made disparaging comments about your company or your competitors or their products. The speed at which such comments can reach millions of people and gain credibility is unprecedented.
However, there are steps you can take when using social media to help diminish the risk to your company:
Following these measures can help protect your company while it interacts online. Also, be sure to follow strong legal counsel for defamation laws in your state and use a solid insurance policy as a last line of defense.
Learn more about how to help protect your business from cyber risks at www.chubb.com/cyber.